We ran a Discovery and Alpha looking at the Welsh hazardous waste management systems and waste exemptions processes. I created and held design workshops to unearth internal knowledge, test existing assumptions, and guide decision-making, as well as rapidly prototyping ideas to test with users.
Alongside the project work I created webinars and workshops to educate the wider NRW on the agile and the UCD approach to guide the organisations journey to empower and enable multi-disaplinary teams.
This case study is being created. Add your name to my mailing list to find out when it's ready.Join mailing list