Work history

Jul 2023— Oct 2023
Cabinet Office, Central Digital and Data Office

I joined a fast-paced project at the beginning of Beta. Within 3 months I:

  • Turned MVP ideas into a detailed HTML/CSS prototype.
  • Designed new user journeys and dashboards.
  • Created research stimulus for user research sessions.
  • Supported the development team to deliver an accurate build.

Sep 2018— Mar 2023
Founder and Designer at The Monday Morning Club

A social enterprise I founded to support those during unemployment with practical exercises, tools, and processes to take control their time, become more productive and grow in confidence.

  • Developed over 14 workshops
  • Created a successful online course
  • Designed the brand identity
  • Created social media and marketing content

Nov 2021— Aug 2022
Interaction Designer at Centre For Digital Public Services

Working with the Centre for Digital Public Service and Natural Resources Wales, as part of an agile, UCD-focused team, we ran a Discovery and Alpha looking at the Welsh hazardous waste management systems and waste exemptions processes. I created and held design workshops to unearth internal knowledge, test existing assumptions, and guide decision-making, as well as rapidly producing prototypes to test with users.

Alongside the project work, I created webinars and workshops to educate the wider NRW on agile and the UCD approach to guide the organisation in its journey to empower and enable multi-disciplinary teams.

Oct 2018— Jul 2020
Interaction Designer at The Home Office

At the Home Office UK Visas and Immigration department, I designed solutions that solved real user needs, produced prototypes for user research, prepared detailed user stories and worked alongside developers to guide the iteration of live services.

My biggest challenge was the transformation of the embedded identity verification app created for the EU Settlement Scheme, into a modular service that could be placed within all new visa applications. For this I developed a deep understanding of the many services and teams that make up the different, complex end-to-end journeys, and engaged key stakeholders to foster a collaborative approach that saw the design, internal understanding, and technology develop in unison.

Nov 2017— Aug 2018
Post-work world and redundancy
Research project

I took a sabbatical and researched into the potential impact of automation and machine learning, before spinning up a discovery into the redundancy process. The insights gained from this work led to the formation of The Monday Morning Club.

Sep 2016— Oct 2017
Interaction Designer at Education and Skills Funding Agency

While at the ESFA I worked on three services: Recruit An Apprentice (Live), Employer Recruitment (Beta) and Digital First Careers Service (Beta). My contributions ranged from supporting the User Researchers by designing and producing prototypes, to helping the Product Owner define the product's scope and strategy.

Oct 2012— Nov 2015
Interactive Director at The Corner London

At The Corner I worked on the branding of startup bank, Starling Bank, web design and branding of Orbis Access, a mutual investment fund service aimed at consumers. I produce marketing site and on-boarding experience and also designed campaign websites for brands like Oasis (drink), 3M, Senet Group and Hampton Court Palace. For which I produced creative concepts, wireframes and prototypes, pitched ideas to clients and managed freelance developers.

Feb 2011— Feb 2012
Lead Front-end Developer at Skylark

Working alongside with the design team at Skylark as a frontend developer I turned flat designs into interactive experiences and managed off-shore development teams to integrated content management systems and launch production ready sites.

2009— 2010
Digital & Graphic Designer at Worn Again Technologies

Developing the visual identity and launch website for Worn Again's collaboration with fashion designer Christopher Raeburn. I also worked as part of the digital team for Worn Again's sister company, Anti-Apathy. Creating the new visual identity and UX for their online community tool "The Nag".

May 2010— Apr 2014
Many Hands

Alongside a business partner I launched Many Hands, an eCommerce representing a exciting group of up-and-coming illustrators. Empowering them to sell their prints and products to a larger, world-wide audience.

I design the visual branding, eCommence website and marketing. After a successful launch at Somerset House's prominent illustration fair, Pick Me Up, we continued to ran Many Hands as a side business.

Sep 2008— Oct 2012
Web designer and front-end developer

I ran an independent web design agency, designing a number of portfolio and small eCommerce website for clients like Illustrator Owen Gildersleeve and Photographer Chris Everard. I was also the front-end developer and managed freelance back-end developers to integrate CMS systems, launch and maintain the websites.

Sep 2008— Oct 2012

I created illustrations for editorial and commercial clients, including Wired, Waterstones, Unilever and Big Issue. My illustrations conveyed complex subject matter in hand-drawn, graphic, engaging and clever ways.